Help and Advice
If you are a professional working with older offenders and ex-offenders, you may want to sign-up to our members' site, where you can access a range of free resources for working with this client group.
If you need help or advice, the following organisations are available to give free, impartial advice and information:
The Prison Reform Trust has an advice and information service. They can provide advice to people in prison, their families, and anyone working with prisoners. They answer queries about all aspects of the prison system. The Trust cannot provide legal advice but they will write to a prison for you if need be. Please note this is not a free phone number. You can also write to them at Prison Reform Trust, Freepost ND 6125 London EC1B 1PN.
T: 020 7251 5070 (NB If you are in prison you will to need to change your pin number to call)
The Offenders' Families Helpline is delivered by the organisation Partners of Prisoners and Families Support Group (POPS) as commissioned by NOMS. POPS is based in the North-West and delivers services to support the families of offenders from the point of arrest through to release and beyond. The helpline provides information and support to anyone supporting an offender through their contact with the Criminal Justice System. Information can also be accessed via our website. There is also a translation and interpreting service available if English is not your first language.
NACRO's Resettlement Advice Service offers advice and help for individuals with a criminal record.
T: 0300 123 1999
UNLOCK Criminal Record Disclosure Calculator is a free online tool provided by UNLOCK, the national association of reformed offenders. The calculator will establish when a criminal conviction becomes "spent" under the Rehabilitation of Offenders Act and therefore no longer needs to be disclosed to employers and insurers, which UNLOCK say helps "remove the discrimination that acts as a barrier to successful reintegration".
Women in Prison advice line is a freephone service offering help and advice to women affected by the Criminal Justice System. Please note the service is only for use by offenders and ex offenders.
T: 020 7359 6674
Revolving Doors is a charity working across England to change systems and improve services for people with multiple problems, including poor mental health, who are in contact with the criminal justice system..
T: 020 7407 0747
Bridging the Gap - works with offenders and ex-offenders to help them to re-integrate back into society and to lead a law abiding life. It offers advice and information to thousands of people every year: prisoners, their families, prison and probation staff, academics and interested parties.
T 020 8090 1486
Sherrifs & Recorder's Fund - the Fund gives small grants to ex-prisoners and their families in London, to help them stop offending and start a new life.
T: 020 7248 3277
- Good Practice Guides now available for Prisons and APs. Contact firstname.lastname@example.org to get a copy.10:20am, Jun 23, 2017
- @PrisonersAdvice gains valuable feedback from visits to RECOOP projects within prisons https://t.co/Z9FDQYrjXa11:31am, Jun 20, 2017
- HMP Eastwood Park HMIP Report states: "The provision for older women at EWP is very good” https://t.co/1G3SM5Y12I10:52am, Jun 09, 2017
- Success Coach & Trainer offers men @ The Lobster Pot tools to help them on their journey in prison and on release https://t.co/wBxXVVKaRY12:00pm, May 31, 2017
- First successful exchange visits between @recoop, @BrookdaleAging & @OsborneNY offering invaluable insight into differing CJ systems9:08am, May 03, 2017
- Lobster Pot: “an excellent resource providing a creative range of activities, support & assessment of need” HMIP https://t.co/NOfH8Fr1Hx10:25am, Feb 23, 2017
- Excited to be working with @BrookdaleAging and @OsborneNY supporting communities to better integrate re-entering older adults in New York9:23am, Jan 23, 2017
- RECOOP invited to work with detainees at IRC The Verne providing mental and physical activities for older population https://t.co/ia6RNij8il11:11am, Dec 05, 2016
- “Looking at things through a different set of eyes” Gov HMP Ford on RECOOP’s ‘Achieving Better Outcomes’ training https://t.co/xZT1CA6Nta11:04am, Nov 29, 2016
- Delighted to have had @RNIB in the Lobster Pot talking about sight loss & services available from Action for Blind People. Come back soon!8:50am, Nov 18, 2016