Help and Advice
If you are a professional working with older offenders and ex-offenders, you may want to sign-up to our members' site, where you can access a range of free resources for working with this client group.
If you need help or advice, the following organisations are available to give free, impartial advice and information:
The Prison Reform Trust has an advice and information service. They can provide advice to people in prison, their families, and anyone working with prisoners. They answer queries about all aspects of the prison system. The Trust cannot provide legal advice but they will write to a prison for you if need be. Please note this is not a free phone number. You can also write to them at Prison Reform Trust, Freepost ND 6125 London EC1B 1PN.
T: 020 7251 5070 (NB If you are in prison you will to need to change your pin number to call)
The Offenders' Families Helpline is delivered by the organisation Partners of Prisoners and Families Support Group (POPS) as commissioned by NOMS. POPS is based in the North-West and delivers services to support the families of offenders from the point of arrest through to release and beyond. The helpline provides information and support to anyone supporting an offender through their contact with the Criminal Justice System. Information can also be accessed via our website. There is also a translation and interpreting service available if English is not your first language.
NACRO's Resettlement Advice Service offers advice and help for individuals with a criminal record.
T: 0300 123 1999
UNLOCK Criminal Record Disclosure Calculator is a free online tool provided by UNLOCK, the national association of reformed offenders. The calculator will establish when a criminal conviction becomes "spent" under the Rehabilitation of Offenders Act and therefore no longer needs to be disclosed to employers and insurers, which UNLOCK say helps "remove the discrimination that acts as a barrier to successful reintegration".
Women in Prison advice line is a freephone service offering help and advice to women affected by the Criminal Justice System. Please note the service is only for use by offenders and ex offenders.
T: 020 7359 6674
Revolving Doors is a charity working across England to change systems and improve services for people with multiple problems, including poor mental health, who are in contact with the criminal justice system..
T: 020 7407 0747
Bridging the Gap - works with offenders and ex-offenders to help them to re-integrate back into society and to lead a law abiding life. It offers advice and information to thousands of people every year: prisoners, their families, prison and probation staff, academics and interested parties.
T 020 8090 1486
Sherrifs & Recorder's Fund - the Fund gives small grants to ex-prisoners and their families in London, to help them stop offending and start a new life.
T: 020 7248 3277
- Lobster Pot: “an excellent resource providing a creative range of activities, support & assessment of need” HMIP https://t.co/NOfH8Fr1Hx10:25am, Feb 23, 2017
- Excited to be working with @BrookdaleAging and @OsborneNY supporting communities to better integrate re-entering older adults in New York9:23am, Jan 23, 2017
- RECOOP invited to work with detainees at IRC The Verne providing mental and physical activities for older population https://t.co/ia6RNij8il11:11am, Dec 05, 2016
- “Looking at things through a different set of eyes” Gov HMP Ford on RECOOP’s ‘Achieving Better Outcomes’ training https://t.co/xZT1CA6Nta11:04am, Nov 29, 2016
- Delighted to have had @RNIB in the Lobster Pot talking about sight loss & services available from Action for Blind People. Come back soon!8:50am, Nov 18, 2016
- Artwork created by RECOOP Buddy Support Worker selected for @KoestlerTrust @southbankcentre exhibition https://t.co/VDmjgA8dZR10:59am, Nov 17, 2016
- 100% success rate for participants in HMP Send on Healthy Eating & Living in Prison programme developed by RECOOP https://t.co/LZsEbWJ5V79:30am, Oct 25, 2016
- Looking forward to attending @LangleyHseTrust @kainoscommunity Annual Review Launch & working alongside you in the Criminal Justice System11:01am, Oct 11, 2016
- RECOOP's Devon Buddy Scheme included as example of good practice in recent "Seeing prisoners as Assets" resource published by ADASS11:51am, Sep 28, 2016
- RECOOP and the Buddy Support Scheme is highlighted as an example of excellence in IMB yearly report https://t.co/Ms7QrwU1FU12:32pm, Aug 16, 2016